Customised products are non returnable which is clearly indicated in the product information page whether the item is returnable or not
You have the option to return the purchased item from five days from the date of delivery.
There would be a 3% return fee on the order value and the remaining amount would be refunded within seven (7) to eight (10) working days.
We don't have an exchange policy, so once the return is initiated from your dashboard, after which you can place a new order for purchasing a new item.
If any product is received as defected you would need to click a snap of the same and mail it to us at help@wecarewebridge.in within 24 hours of receiving the product